Privacy policy

The Finished Touch LTD (“we,” “us,” or “our”) respects your privacy. This policy describes how we may collect, use, and safeguard information in connection with this website and our air conditioning sales, installation, and service business in Nevis.

Information we may collect

• Contact details you provide (such as name, phone number, email, and service address) when you request a quote or service.
• Business records related to installations, warranties, invoices, and support.
• Technical data that servers or analytics tools may log automatically (for example, IP address, browser type, and pages visited) when you use this site.

How we use information

We use information to:

• Respond to enquiries and provide quotations;
• Schedule, perform, and document installation and service work;
• Manage accounts receivable and customer support;
• Comply with law and protect our legitimate business interests.

Sharing

We do not sell your personal information. We may share information with service providers who assist our operations (for example, accounting or IT hosting), or when required by law. Any such parties are expected to use information only for the purposes we specify.

Cookies & similar technologies

This site may use cookies or similar technologies to remember preferences or measure basic traffic. You can control cookies through your browser settings.

Retention

We retain information for as long as needed to fulfil the purposes above, including legal, tax, and warranty obligations, unless a longer period is required by law.

Security

We use reasonable administrative and technical measures to protect information. No method of transmission over the Internet is completely secure; we cannot guarantee absolute security.

Your rights

Depending on applicable law, you may have the right to access, correct, or delete certain personal data, or to object to some processing. To exercise these rights, contact us using the details on our contact page.

Children

This site and our services are not directed at children under 16, and we do not knowingly collect their personal information.

Changes

We may update this policy from time to time. The “Last updated” date at the top will change when we do.

Contact

Questions about this policy: sales@tftacnevis.com or see Contact.